At Hotel Los Faroles, we respect and protect the personal data of our guests and website visitors.

1. Data We Collect

We may request and/or receive:

• Name, email, and phone number (when you make a reservation or contact us).
• Payment information (when online reservations apply).
• Phone Number
• Email Address
• IP address, device type, and browsing data (via cookies).

2. Purpose of Data Use

The collected data is used solely to:

• Manage reservations and accommodation requests.
• Send confirmations, reminders, or information related to your stay.
• Improve the experience on our website.
• Share promotions or news (only if you authorize it).

3. Who We Share Information With

We do not sell or share your data with third parties, except when necessary to:

• Process payments through secure platforms.
• Comply with legal obligations from competent authorities.

4. ARCO Rights

In accordance with the Federal Law on Protection of Personal Data Held by Private Parties, you may access, rectify, cancel, or oppose the use of your data at any time.

To exercise your rights, write to us at: hotellosfaroless@gmail.com

5. Data Security

We use reasonable electronic and administrative means to protect information against unauthorized access.